Our commitments

This tourist office belongs to the network of Tourist Offices of France and is classified as category III.

 

It engages itself in :

  • Provide an easily accessible reception area and information area.
  • Ease your steps.
  • Provide you furnitures to sit down.
  • Inform you free of charge about the local tourist offer.
  • Expose display opening times expressed in at least one foreign language.
  • Be open at least 120 days a year Saturday and Sunday included in tourist or entertainment period.
  • Reply all year to your mail.
  • Provide a permanent reception service by staff who practice at least one foreign language.
  • Ensure the provision of tourist maps and tourist guides on paper support.
  • Give you access to its bilingual website.
  • Disseminate its tourist information on paper translated into at least one foreign language relative to :
    • all listed tourist accommodation with at least the name of the establishment, the postal address, the email, the address of the website, the telephone numbers, the classification level ;
    • cultural touristic monuments and sites, natural or leisure which may include the indication of usage fees, the period and opening times to the public, website, telephone and postcode information;
    • events and animations;
    • emergency phone numbers.
  • Update its tourist information annually.
  • Display emergency phone numbers
  • Process your reclamations and measure your satisfaction.
  • Put at your disposal a stay counselor.
  • Guaranteeing the reliability and actuality of information on the local tourist offer.
  • Update the data on the tourist offer of its geographical area of intervention.